Frequently asked questions

There is no need to replace it. PageSignal collects its own data through the tag and organizes it by article, section, author, and desk. The source labels use the same names as the Google Analytics 4 channel groups, and the integration with it lives in Administration, Integrações (integrations) tab.

Yes. The selected site is chosen in the sidebar footer selector, and every screen then shows the data of the chosen site.

The sidebar and the page title use the same name. The difference is on other screens: in Access levels the push module is Notificações push and the newsletter is Newsletter, and in Installation and tag the push module is Web Push Notifications. This documentation uses Smart Push, Smart Newsletter, and Pulse, and the name table is in Dashboard areas.

Realtime shows what is happening now, with the hourly comparison curve. Editorial performance compares a closed period, with average efficiency per desk, section, and author.

The Heatmaps & Scroll module of the tag is turned off in Administration, Instalação & Tag (installation and tag) tab. With the module on, the metric starts receiving data.

With the Últimas 24 horas (last 24 hours) date range, two of the five metrics appear as a dash. Select a date range of 7 days or more.

No. The card carries a detected signal and an action plan, and the only way out of the dialog is Ir para a matéria (go to the article). Editing, publishing, and sending are done by the newsroom.

Trends shows subjects searched for on the internet that the site has not covered yet. Pulse indicates what to do with an article that already exists in the archive.

The Domínio de envio (sending domain) field is empty. The screen shows the reason below the button. Select the domain to enable sending.

No. Only campaigns saved with the Requer aprovação humana (requires human approval) option enter the Approvals queue. The option is set per campaign, and there is no general criterion.

The list is created empty and receives contacts through the capture script on the site, by importing a base, or by manual entry. Criteria and filters live in the campaign, not in the list.

The DNS records of the sender domain have not yet been published by whoever administers the domain. Until the profile changes to Verificado (verified), use an already verified profile in the campaign.

The site's domain is not in Domínios permitidos (allowed domains), in Administration, Configurações gerais (general settings) tab. The ingestion engine accepts only traffic from the primary domain or from the domains on that list, and shows no error message.

The site's technical team, with the code copied from Administration, Instalação & Tag (installation and tag) tab. The screen states that the tag is compatible with Google Tag Manager.

In the user menu, opened from the avatar in the sidebar footer. It does not appear in the sidebar.

The site does. PageSignal uses it to deliver the contracted service.

On the Legal documents page of the website, in full and with the version date. The documentation points to them and does not reproduce them.

Per licensed module and per volume, in three tiers. Analytics is part of every contract; the other three modules are optional. The calculator is on the Pricing page.

No. Licensing happens in a sales conversation, with a demo based on the site's scenario.